“You will have relatively less problems to solve, if you don’t confuse problems with inconveniences.” ―
The midweek challenge on partner Susan and my site is INCONVENIENCE STORES.
Have you ever noticed that many of your favorite stores (markets, boutiques, book stores and yes even liquor stores) experience a phase in their life cycle when expansion is the only way to meet increased consumer demand and accommodate crowded aisle congestion?
When this happens and store management decides to take that costly step and redesign their floor space two things happen: (1) management is pleased with their decision; and (2) the customer has to tolerate and accept the new layout of their store.
One such medium-sized neighborhood Safeway Canada outlet has taken that path and the customer feedback from a number of their dyed-in-the-wool customers has not been very optimistic.
The response that many store personnel have received from disgruntled shoppers is negative and many state that they will shop elsewhere even though the products on sale are greatly reduced in price to compensate shoppers for their continued loyalty during this difficult time.
Would you continue to shop at your favorite outlet if exterior construction and internal redesign increased your time spent in the store?
Is there an inconvenience in the area where you live; but not necessarily confined to the supermarket? Why not share a photo or tell us about it. Words or Pictures, no rules and no deadlines. Susan and I look forward to your responses.
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