GC and I don’t normally issue prompts and challenges other than Wednesday and Saturday, therefore today’s post is more of an information piece about my recent communications with WordPress.
That said, as some of you are experiencing issues with creating pingbacks please feel free to treat this as a prompt and tell us about your communication problems and please test your own pingbacks using the URL below.
As many of you are aware I have encountered a number of problems lately.
- Unsuccessful pingbacks.
- Unable to click Like and write a comment without logging in again.
- Unstable flashing pages
- Unable to click on a received pingback to visit your sites.
Each time this happens I contact WordPress and give as much information as possible but I got the impression that a couple of the guys answering my plea for help were unaware of the problems we are dealing with.
Having had several chats with WordPress, I received an e-mail asking if I would rate their support. The first time I received the request I ignored it, this morning I chose to reply.
I rated the support as Medium because I could not bring myself to say, Poor, after all it’s hardly the fault of some person at the other side of my screen. I also submitted a written response Screenshot attached.
Sometimes I am fortunate and my communications are answered by the same person, but compared to what others tell me, I am more than fortunate to have had so many replies. Today I received another reply from Robert, someone I’ve chatted to before.
It confirms what I’ve been saying, WordPress do need to know every tiny detail and from each of us, and once a bigger picture is painted, perhaps links can be made, and they may finally solve our issues. Please report anything no matter how trivial it appears.
Thank you for the details and patience!
While we’re still looking into things, we could use a few more details on this.
How are the posts being published? Are they directly published or scheduled for publishing?
Also, are you using the classic or the new editor?
Furthermore, have you noticed anything in particular regarding this issue?
Any small detail could be helping us debug and solve this mystery issue.
Please keep us in the loop.
MY return reply …
Hello again Robert,
Thank you for your reply.
- I use the Classic editor
- The pingback issue has occurred on both scheduled and directly published posts.
- Posts have been written and published via the App and also from the Dashboard.
- Posts were written and published both from my PC and my iPad.
So what about you, how were your posts published, have you had any problems? ~ Sue